Recent report from HCA highlights efforts to “deliver high-quality care,” but recent scandals indicate otherwise

HCA released its 2023 Annual Impact Report uplifting its efforts at “delivering high-quality patient care” and its commitment to “providing the resources and support” that workers need – but recent scandals and testimony from frontline workers may be exposing what’s really happening inside HCA hospitals:

  • Doctors at HCA Florida Bayonet Point raised concerns that the quality of care at the hospital has declined significantly since 2021, when HCA began cutting staff. 
  • Earlier this year, the short-staffing crisis at HCA hospitals and its impact on workers and patients was exposed in an analysis of federal data. 
  • Former HCA nurse Jacqui Rum, who left her job at Los Robles Regional Medical Center in southern California due to short-staffing and its effects on her health: “I didn’t even have time to take a lunch break, my hair was falling out, the level of stress just wasn’t sustainable.” 

HCA hospitals have been cited for serious quality violations, and short-staffing appears to be jeopardizing patient care and driving worker burnout.